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Canvas | Tools | Apps

CANVAS is the principal online course delivery and learning management system for the University of Utah as well as the other higher education institutions in the state. The platform is provided by the company Instructure. The University of Utah’s use of CANVAS is managed by TLT: Teaching & Learning Technologies. Support for faculty development of online classes is provided by TLT. Students taking online classes also have access to student guides on how to use CANVAS. Of course, any questions can be directed to our TLT Help Desk (contact information is directly below).

TLT Phone Support 801-581-6112Phone TLT Help Desk 801-581-6112-option 2

Email Support classhelp@utah.eduOnline Class Issues & Support: Email classhelp@utah.edu

Email Support classhelp@utah.eduClass Exams, Scheduling, or Proctoring: Email examhelp@utah.edu

Request a Consultation with TLT StaffSubmit Request Form to Set Up a Consultation with TLT Staff

 

The Canvas Learning Management System for Online Classes is operated by TLT. Call our Help Desk. Email a question or concern about how it works or if you are encountering a problem (for both faculty and students).

TLT Phone Support 801-581-6112Phone TLT Help Desk 801-581-6112-option 2

Email Support classhelp@utah.eduOnline Class Issues & Support: Email classhelp@utah.edu

Email Support classhelp@utah.eduClass Exams, Scheduling, or Proctoring: Email examhelp@utah.edu

Go to TLT Support Options pageReview all Consultation and Walk-in Hours for Faculty or Students

Go to Tutorials about CanvasGo to Canvas Course Login

Self-service articles, tutorials, and tips for instructors using Canvas to develop, deliver, and manage online classes.

Go to Instructor Guide for Canvas-text documentationInstructor Guides for Canvas - text-based documentation  (from Canvas Instructure Software)

Go to Instructor Guide for Canvas-video documentationInstructor Guides for Canvas - video-based documentation  (from Canvas Instructure Software)

Go to Instructor Crash Course on Canvas Course SetupInstructor Crash Course on Setting Up a Course in Canvas (from UofU TLT--a Canvas Course)

Go to Tutorials about CanvasInstructor Tutorials about Canvas & its Supporting Apps (from UofU TLT Knowledge Center)

Instructor Checklist to Copy an Existing Canvas Course for a New SemesterInstructor Checklist: Import an Existing Canvas Course for a New Semester

Is your fully online class designated as “ONLN” by the University (meaning it is taught primarily online and not face-to-face)? Does an exam for your online class require monitoring or proctoring while the student is completing a test for the online class? We offer exam monitoring with our Exam Services at the UOnline Center (Marriott Library), at satellite campuses (St. George, Sandy & Bountiful), and other off-campus venues (through special arrangements).  Faculty schedule examination time blocks for online classes entirely through our SmarterProctoring software. SmarterProctoring is accessed directly from within a Canvas-based course. Students then sign-up for exam time slots from their Canvas courses.

Learn more about Exam Services  Learn More about the Exam Services at the UOnline Center 

Arrange a one-on-one or small group consultation with TLT Online Course Support specialists to solve Canvas issues, get a quick lesson on how to use a Canvas feature, or get advice about online course design and development.

Request a Consultation with TLT StaffSubmit Request Form to Set Up a Consultation with TLT Staff

TLT Phone Support 801-581-6112Phone TLT Help Desk 801-581-6112-option 2

Email Support classhelp@utah.eduOnline Class Issues & Support: Email classhelp@utah.edu

Email Support classhelp@utah.eduClass Exams, Scheduling, or Proctoring: Email examhelp@utah.edu

  TLT Walk In Support Walk-in Consultations are Welcome!
             Mondays & Tuesdays from 9:00am to 4:00pm
             Faculty Center, Marriott Library-Suite 1705

Self-service articles and tips to access and participate in online classes in Canvas.

Go to Student Guides for Canvas-text documentationStudent Guides for Canvas - text-based documentation (from Canvas Instructure Software)

Go to Instructor Guide for Canvas-video documentationStudent Guides for Canvas - video-based documentation  (from Canvas Instructure Software)

Go to Tutorials about CanvasStudent Orientation to Canvas (from UofU TLT Knowledge Center)

If one of your Canvas courses is taught fully online, then it is designated as "ONLN" by the University Registrar's Office. The course examinations may need to be monitored and proctored through the University's Exam Services at the UOnline Center in the Marriott Library, satellite campuses, or from a proctor in a special location. Your instructor reserves time blocks for these exams.  As students, you must sign-up for a time slot to take an exam. Select time slots by using a link labeled "Schedule Exams" in the left-hand navigation for your Canvas course.

Learn more about Exam Services  Learn More about the Exam Services at the UOnline Center 

  TLT Knowledge Center
  TLT Knowledge Center articles on "Canvas| Tools | Integrated Apps"

  TLT Knowledge Center articles on "Canvas| Video in Online Courses"

 

Online Course Support
Teaching & Learning Technologies
  • Help Desk Phone:
    801-581-6112-option 2
  • Help Desk Email:
    classhelp@utah.edu
  • Manager, Course Support & Class Exam Services:
    Stanford Clements
  • Help Desk Supervisor:
    Eric Pasion
  • Sr. Content Specialist/Consultant
    Jeffrey Hullinger

 

Exam Services at the UOnline Center
Hours of Operation
  • Exam Services at the UOnline Center
    J. Willard Marriott Library
    Suite 1704B
    First Floor, NW Library Entrance across from University Campus Store
  • View Floor Map of the First Floor of the Marriott Library. Suite 1704B is in the lower left section.
  • Regular Hours of Operation:
    Monday - Friday: 9:00am to 5:00pm
    Thursday: 9:00am to 8:00pm when classes in session
    Saturday: 9:30am to 1:30pm
    Closed on Saturday Home Football Games
  • Finals Week Hours of Operation
    Monday - Friday: 9:00am to 8:00pm
    Closes earlier the Friday of Finals Week because the Marriott Library usually closes earlier. Be sure and check the Exam Services operating hours on the Canvas course page were you schedule your exam appointment.
    Not open the Saturday after Finals Week.
  • Current & Updated Semester Exam Dates & Closures can be viewed at Exam Services Location | Hours | Policies.
Online Course Design & Development
Teaching & Learning Technologies
  • Associate Director of Course Development, Course Support, and Compliance Teams
    Erik Hjorten
    erik.hjorten@utah.edu
    801-585-1075
  • Sr. Instructional Designer
    Qin Li
  • Sr. Instructional Designer
    Nathan Sanders

 

 

Last Updated: 12/19/16