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A/V Installation & Maintenance

A/V Equipment Checkout

Canvas Support

Educational Technology

Exam Services & Scheduling

Instructional Design

Event & Video Production

A/V Installations & Maintenance

A/V Technology Design & Installation for Learning Spaces

We install, refurbish, and upgrade audio/visual teaching technologies for general access classrooms, labs, auditoriums, seminar rooms and conference rooms. We provide this service using a portion of University IT funds and student computing fees each budget year. Submit an A/V Installation Request today.

Self Funded Installations

                                                                         We install audio/visual equipment in conference rooms, seminar rooms, classrooms, lecture halls and labs for colleges and departments. Colleges and departments usually pay for the installation and maintenance of audio/visual equipment, and they are responsible for scheduling and controlling their use. We offer consultations for design, equipment installation of department and college rooms and will provide a quote before any work begins. Submit an A/V Installation Request.

A/V Technology Maintenance & Repair

We maintain and repair audio/visual equipment installed in University of Utah learning spaces, which includes classrooms, labs, auditoriums, seminar, and conference rooms. We perform routine checkups year-round on all installed audio/visual equipment. Submit an A/V Maintenance & Repair Request today.

A/V Equipment Checkout

Academic Coursework Equipment Checkout

We provide audio/visual equipment and technology checkout services for faculty, staff, and students who plan to use the equipment for academic course purposes. Request Portable A/V Equipment Checkout today.

University Community Event Equipment Checkout

We provide portable audio/visual equipment checkout services for a nominal fee for faculty, staff, and students for events unrealted to academic courses. We deliver most equipment or make them available for pick-up at our office. Submit a Portable A/V Equipment Checkout Request.

Flipped Classroom Technology Equipment Checkout

We provide equipment and technology demos and trials for flipping a course. We have tablets, headsets, document cameras, GoPro cameras, and Wacom products. Get started today by requesting to check out our Flipped Classroom Technology.

Canvas Support

Consultations & Training

We offer one-on-one and small group Canvas consultations ranging from a quick tutorial to in-depth instruction for a particular Canvas feature. We also provide walk-in hours from 9AM to 4PM during the business week for sessions lasting up to 20 minutes. Submit a request for a consultation today. 

Guides & Tutorials

We provide guides, tutorials, and tips relating to Canvas for facutly, staff and students. Visit our Knowledge Center.

Technical Support

We provide technical support for Canvas and vendor sevices included in the Canvas portfolio for the entire university. We encourage faculty, staff, and students to contact us for support

Educational Technology

Audience Response System  (Clickers)

Audience Response System allows students to answer questions posed by the instructor using cloud-based applications. For more information read our Knowledge Center article on Audience Response System. For technical support email classhelp@utah.edu.

Camtasia

Camtasia is both a video editor and screen recorder featuring video effects and drag-and-drop editing. Give us a call if you need assistance with this powerful tool. For more information read our Knowledge Center article about Camtasia. For technical support email classhelp@utah.edu.

eTutoring

eTutoring is a collaborative online tutoring program featuring an online writing lab and live one-on-one tutoring sessions for various subjects. For more information read our Knowledge Center article about eTutoring. For technical support email classhelp@utah.edu.

Ink2Go

We support Ink2Go, a simple but powerful screen annotation and recording software that you can download free of charge on the Office of Software Licensing. For technical support email classhelp@utah.edu.

Pathbrite

Pathbrite is a cloud-based portfolio platform in which students can aggregate and showcase all digital artifacts of their work. For more information about Pathbrite read out Knowledge Center article. For technical support email classhelp@utah.edu

Research

We investigate the latest and greatest educational technology tools in order to improve the quality of educational technology for faculty, staff, and students. If you would like us to investigate a technology you are interested in implimenting into our course design email classhelp@utah.edu.

Exam Services & Scheduling

Proctored Exam Creation

We can help instructors design and develop computer-based proctored exams for successful testing, including proctored services and levels of security, Monday through Friday during business hours. Email examhelp@utah.edu to schedule a consultation.  

Scheduling Proctored Exams

We can advise online instructors on scheduling proctored exams. Instructors can email us at examhelp@utah.edu at the beginning of each semester to request a Schedule Exams tool in their Canvas couses and schedule exam date windows and time blocks for online exams.

 

Student Exam Scheduling

We can provide advice on helping students schedule an exam location and time slot using Schedule Exams found in the Canvas navigation in the instructor's online Canvas course. For technical support email examhelp@utah.edu.

Exam Help & Scheduling Support

We provide technical support to instructors and students experiencing difficulties setting up and accessing their exams operated by our exam services. We can assist with resetting exams, rescheduling, access, exceptions, approved materials, exam scheduling tools, virtual protoring, and out-of-area testing status. For technical support email examhelp@utah.edu.

 Instructional Design

Course Design & Development Consultations

We provide consultations on designing and developing quality face-to-face, hybrid, "flipped," and online courses. We will leverage current educational technology to help instructors reach their teaching goals Request a Course Design & Development Consultation today.  

Guides & Tutorials

Our guides, tutorials, and tips support faculty, staff, and students to utilize the most up-to-date educational technology available. Visit our Knowledge Center.

 

Educational Technology

We are trained in University-licensed technology including Canvas, Kaltura, and Pathbrite. We specialize in current hardware and software that is used to support teaching and learning. We are available for consultations and demostrations for individuals and departments. Request a Educational Technology Consultation today.

UOnline Course Development

We build and support courses developed for UOnline's fully-online degree programs.

Video Production & Events

Captions

We partner with the University of Utah Center for Disability and Access to offer transcriptions and closed captioning for videos published to a variety of web-based services. To submit a request for captions, 

Media Duplication & Conversion

We duplicate DVD, CD, and VHS material in nearly any quantity. We also provide professional print labels and package DVDs and CDs in slimline jewel cases. We observe rights & restrictions when transferring or duplicating copyrighted materials. Refer to Media Duplication and Conversion Request Information for more details.

Class or Event Recording

We video record lectures, guest speakers, and special events taking place either on or off campus in classrooms, auditoriums, labs, conference rooms, and various class and event locations. We also offer live streaming and overflow services. Submit a request for our Class or Event Recording today.

Interactive Video Conferencing   (IVC)

We build and maintain facilites that connect to video and audio conferencing technologies, provided by the State of Utah, for meetings, events, and classes. We partner with departments to schedule conferencing connections in rooms for University of Utah sessions, and we offer assistance to technical facilitators with interactive conferences. View the different options and requests forms for IVC on our Video Production page.

Live Stream Recording

We provide online video streaming services that allow instructors to publish links to recorded video files. Instructors can keep published video streams active, or they can archive the video streams for future use. Submit a request for Live Stream Recording today.

Video Production Projects

We offer a full suite of video production services ideal for creating professional-quality online modules, interviews, promotional videos and other presentation projects. Submit a request to begin a Video Production Project today. 

 

Last Updated: 11/17/17